Welcome to the Property File App! Your all-in-one online hub for staying in the know about your rental property. Easily manage your tenancy 24/7, report maintenance concerns, access crucial documents, and stay in the loop with scheduled appointments.
Need more details? Chat with one of our team members or dive into the world of convenience by downloading the Property File App now from your app store. Your rental experience, simplified.
Tenants
What's the Emergency Party Protocol?
Emergencies are like uninvited guests – they demand immediate attention for the safety of the tenants or the property.
Think of it as a superhero call-to-action. Ring our office hotline or hit dail the numbers below if it's after-hours superhero time! Behold, the Emergency Avengers' Checklist:
Smell gas? Channel your inner superhero and contact National Grid pronto!
Power cuts causing chaos? Dial up Western Power – they're the power rangers of electricity.
Flooding frenzy? Shut off the water at the stopcock, stat!
Toilet troubles? If you've got a backup throne, contact us the next day on the maintenance hotline.
Windows or doors acting like rebels? If you're locked out, unleash the locksmith – your superhero of security. Just remember, it's on your dime, and bring extra keys for the office.
For maintenance SOS, send a bat-signal... or just an email to enquiries@hindheadproperty.com, or dial 01752 875075.
Be a hero and attach photos or videos of the issue – it's like giving your superhero team a heads-up for a speedy response!
Office Hours:
📆 Monday – Friday: 9am – 5pm 📆 Saturday: By Appointment Only 📆 Sunday: Also By Appointment Only
But, hold onto your capes! If you face an emergency beyond these hours, call our emergency contacts below. We want to be there for you but even superheroes need to catch some Z's sometimes!
Call Out Charges
A word of wisdom on call-out charges: If you summon a contractor for an emergency, the bill is on you( If the fault is caused by something you have done/caused!). They work under your command like trusty sidekicks. Check with your chosen contractor about their fees, as these superhero sidekicks may have different rates depending on the day.
1.Declare Your Crush: Hit us up at 01752 875075, drop a line at enquiries@hindheadproperty.com, or dazzle us in person at our local office to kick off your rental journey.
2.Property Safari: Join us on a wild property adventure. We'll be your trusty sidekicks at every viewing, ensuring it's a royal experience.
3.Nail Your Abode: Find your dream pad and dive into the online application. Once the landlord gives a nod, slap a holding deposit, a down payment dance for your first month's rent.
4.Referencing Triumph: Shine bright in references, and we'll summon you for the grand tenancy signing. Keys unlock only when you present treasures: deposit, first month's rent, standing order proof, and ID ensemble.
5.Sign the Parchment: Read the Tenancy Agreement before your royal signature.
6.Grand Inventory & Settling In: If it's a fully managed kingdom, we'll meet you post-signing, run through the inventory, meter hideouts, alarm checks, and unveil the stopcock's secrets. Once all is regal, it's your cue to settle into your new castle.