Lettings Manager | Lettings Valuer
Philippa is a key member of our Lettings team, undertaking various responsibilities, including ensuring our landlords are satisfied, property sourcing, project management, and facilitating communication between our network of contractors. Her dedication ensures that your homes are prepared for occupancy, and any property issues are promptly and efficiently addressed with minimal disruption. Bringing a wealth of experience in customer services from her previous role at a large multinational company, Philippa excels in her demanding position. Balancing her professional life, she is a devoted mother to her two growing children, supported by her husband, who is a talented painter and decorator. Philippa joined Hindhead Property in 2013 after returning to England from an eight-year stay in Spain. Fluent in Spanish, her bilingual skills add a valuable dimension to the office. In her leisure time, Philippa enjoys moments with her children, playing on the beach, walking her dog, and hosting lively gatherings. Favourite food: Asian cuisine Favourite drink: Tequila (bottles, not shots) Favourite place: Mexico Favourite colour: Green
Director | Sales Valuer
Louis is a fully qualified estate agent specializing in Sales and Lettings at Hindhead Property. He has successfully completed all industry-recognized professional exams, enabling him to become a proud member of both the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA). Originally hailing from Hull, Louis chose to make Plymouth his home after serving five years in the military as a Royal Logistics Corps Chef, attached to 29 Commando Regiment. Louis transitioned from military life to pursue his passion for martial arts, leading to extensive travel and competitive experiences. During his weekends, Louis delights in outdoor activities, often exploring Dartmoor with his wife, twin boys, two young girls, and their beloved dog. Beyond work, Louis enjoys indulging in his love for barbecues, relishing good food, and cherishing family time. Favourite food: Thai cuisine Favourite drink: Rum old fashioned Favourite place: In front of the fire Favourite colour: Green louis@hindheadproperty.com
Accounts | Administration
Philippa originally joined the Hindhead team in 2016 to provide holiday cover just before embarking on her Law degree at Plymouth University. Currently, Philippa is at the helm of the accounts and admin team, diligently managing various tasks from ensuring precision in details to handling client queries in both sales and lettings. Beyond her role in dotting the i's and crossing the t's, Philippa is a versatile contributor to Hindhead's office dynamics. Outside of office hours, Philippa finds joy in spending quality time with her family and friends, relishing good food, and indulging in the art of baking. However, nothing brings her more happiness than reading bedtime stories to her two young daughters. Favourite food: Prawn, garlic & avocado baguette Favourite drink: Matcha or mint tea Favourite place: Home, although Iceland comes close Favourite colour: Blue
Senior Lettings & Sales Negotiator
Aimee joined our team in 2021 and has consistently demonstrated her deep understanding of the true essence of customer service. Residing in Liskeard with her young family and furry companion, Benny the cat, Aimee brings a robust local knowledge of Plymouth, Cornwall, and Devon to her role. Beyond her professional dedication, Aimee is not only passionate about her job but also about connecting with people, stemming from her background in paediatric nursing, making her a true people person. Outside the office, Aimee can be found at the beach along the South West Coast, regardless of the weather. Favourite food: Japanese cuisine Favourite drink: Oasis, the red one! Favourite place: Portugal, Alvor Favourite colour: Purple
Junior Sales & Lettings Negotiator
Amala joined our team in 2024 as a trainee with a strong foundation and passion for the property industry. After completing her A-levels, she gained valuable experience working as an administrator in property management, building key skills in trust, knowledge, and attention to detail. Amala earned her Level 2 Estate Agent qualification and has since advanced to Junior Sales & Lettings Negotiator while working towards her MARLA qualification. Her strong work ethic and friendly demeanor allow her to connect with clients, ensuring a positive experience whether they are buying, renting, or selling. She is committed to supporting clients throughout their property journey and is on track to becoming a trusted professional in the industry. Outside the office, Amala enjoys spending time with the people she loves and likes to get her steps in with a good walk. Favourite food: Anything with tuna Favourite drink: Herbal/fruit tea Favourite place: Anywhere with her friends Favourite colour: Purple
Chief Morale Officer
Meet Bonnie; having joined our family, she enjoys long walks in the woods, chewing on bones, and any other activities that include the fresh air and the countryside. When she is not out for one of her many walks, she likes to visit the Hindhead Property office to ensure that office morale is at its highest and anyone who needs a cuddle gets one. Favourite food: All of it Favourite drink: Water Favourite place: Mud Favourite colour: Black
Meet & Great Officer
Meet Halo! As a beloved member of the team, she brings boundless energy, endless love, and an appetite for all things adventurous. When she's not patrolling the great outdoors on long countryside walks, you'll find her happily playing with her toys or snuggled on the sofa. Halo knows that names of all her different toys and loves to go off and find them for you to play with her. In the office, Halo takes her role very seriously—ensuring everyone is greeted with tail wags, offering cuddles on demand, and keeping an eye out for any dropped snacks (strictly for quality control, of course). Favourite food: Pizza (or stealing the cat's food) Favourite drink: Water (preferably from a muddy puddle) Favourite place: By the side of her family Favourite colour: Blue like the sea
Yep, we're talking about a package so inclusive it makes your grandma's Sunday dinners look like a potluck. I know, it doesn't sound like a superhero cape, but take a minute to peek at what other agents charge for their services. Trust us; you'll realise we're practically the Avengers of property management! Our all-inclusive service is 15.6%, including VAT. And before you utter, "But my current agent is cheaper", don't fret; just give us a ring, shoot over the contract, and we'll match it like a Tinder swipe right for a like-for-like service!So, what's the scoop when you join the Hindhead family? It means you get a service that transforms your property from an empty shell to a fully-fledged investment. Here's a snappy list of what's included at no extra cost:
"I will never use THEM WHO SHALL NOT BE NAMED again; it's been dreadful!" We hear it every day from people walking into our office. We get it; we've been there, but we promise it's not you; it's them! We know you don't trust letting agents anymore, and that's okay. We're not asking for a lifelong commitment; heck, we're not even asking for commitment. Our contracts are like relationships in the 21st century—zero weeks, no strings attached. If we don't make you happy, there are plenty more fish in the sea, especially this near Plymouth Hoe. No hidden fees no extra costs, it is what it is! Not Quite Convinced Yet? Fret Not! We've Got a Tailored Service That's as Unique as You Are. It's a pick-and-choose extravaganza; you decide what tasks you want us to handle, and you tackle the rest. Some other agents might throw around terms like "Tenant Find Only," "Part Managed," or "Rent Collection." We, on the other hand, affectionately dub it "Half a Job." Hey, if you're feeling independent and want to grab the reins, we're all for it! But, here's the kicker – our advice and time come for free. So, if you're ever in doubt or just fancy a chat, let one of our fabulous team know. We're here to sprinkle some property wisdom your way!So there you have it, folks. In a nutshell, why choose us? Because we're not like other agents! We're the quirky, all-inclusive, no-commitment-needed superheroes of the property world.
Behold Our ARLA All-Stars!
In the realm of Plymouth's property prowess, we stand as the vanguard of excellence, proudly boasting a distinction that sets us apart — each and every member of our lettings team is a certified ARLA maestro. Yes, you heard it right, a certified stamp of expertise that's as rare as finding a four-leaf clover in a field of daisies.Picture this: a team where every individual has not just waltzed but aced the Technical Award in Residential Letting and Property Management. Why? Well, it's not just to adorn our office walls with fancy certificates (although they do look quite snazzy). It's all about ensuring that when our team deals with clients, it's a symphony of timeliness, professionalism, and efficiency.And here's the secret sauce — every greenhorn at Hindhead? They all embark on the same rigorous program, a quest, if you will, to join the ranks of the ARLA elite. It's like a property Hogwarts but without the magic wands (we're still working on that).So, when you choose Hindhead, you're not just picking a team; you're getting the A-Team of property aficionados, armed with ARLA qualifications and ready to dazzle you with their wizardry in the world of lettings. 🏠✨
Propertymark isn't just a name; it's the property aficionado you turn to with all your burning questions about real estate. Their mission revolves around assisting folks in the exciting journey of buying, selling, and renting their beloved homes. Think of them as the guardians of property transactions, ensuring that consumers are not just following the law but soaring above it.
Yep, not exactly Shakespearean, but wait, there's more! Check out the goodies we throw in for free, just like that extra pickle on your burger that makes you go, "Nice touch!"
The list is longer than an ALDI receipt, but here's the real deal: We'll treat your home like ours. Shoes are off, doors are locked, and yes, we might just have a playdate with your pets. Our viewings are VIP events attended by our seasoned pros who know their stuff, and, more importantly, they know how to answer questions without breaking a sweat. So, if you want your home to be treated like royalty, call us at 01752 875075. Because, let's face it, your house deserves the Hindhead treatment!
Don't miss out on the latest legislation updates, invaluable tenant guides, and a treasure trove of knowledge. Click now to visit our blog and stay in the know!
Learn More